Who we are
Women’s VIP Club operates the website at https://womenvipclub.com and the Women’s VIP Club mobile app for iOS and Android. This policy explains what we collect and how we use it across the platform.
Information We Collect and How We Use It
Account & profile. Name (first, last, display), email, password or passkey, date of birth, city, state; and if you list a business: business name, category, email, phone number, address, and website. We use this to create and secure your account, run your membership, and personalize your experience.
Content. Profile photos, business logos, and member-chat messages. We use these to display your profile, power the member directory and marketplace, and deliver your conversations.
Membership & transactions. Membership status (e.g., VIP), event RSVPs, and ticket purchases. Payments are processed by Stripe; we do not collect or store your full payment-card details.
Referrals. Any referral code you use or share, to attribute referral rewards.
Device permissions. Camera — used only to scan QR codes at event check-in; frames are processed on your device and not stored (only the scanned ticket identifier is sent to us). Calendar — choosing “Add to Calendar” writes the event to your device’s calendar via your operating system and stays on your device.
Technical & diagnostic data. A push token and device identifier (via OneSignal) to deliver notifications; crash and error reports including device model, operating system, app version, and diagnostic logs (via Sentry) to fix problems; and device and network signals during sign-in and registration (via Cloudflare Turnstile) to prevent bots and fraud. None of this is used for advertising or cross-app tracking.
Google User Data
Women’s VIP Club may offer “Sign in with Google” as an optional way to sign in. If you choose to use it, we access your Google account’s email address and basic profile information (name and profile picture) via Google OAuth (scopes: openid, email, profile), with your consent, solely to create and sign you into your Women’s VIP Club account. We do not use Google user data for advertising, do not share or sell it, and access no other Google services or data. You can revoke access at any time at myaccount.google.com/permissions.
Cookies
If you visit our login page we set a temporary cookie to check that your browser accepts cookies; it contains no personal data and is discarded when you close your browser. When you log in we set cookies to save your login and display choices (login cookies last two days, or two weeks if you select “Remember Me”; display cookies last a year). Logging out removes the login cookies.
How We Share Your Data
We share personal information only with service providers acting on our behalf: our hosting/WordPress platform, our member-chat provider (Better Messages), Stripe (payments), OneSignal (push delivery), Sentry (crash diagnostics), and Cloudflare Turnstile (bot protection — https://www.cloudflare.com/turnstile-privacy-policy/). If you request a password reset, your IP address is included in the reset email. We do not sell your personal information, use advertising or cross-app tracking SDKs, or collect device geolocation.
How Long We Retain Your Data
We store the information in your profile until you delete it or close your account. You can see, edit, or delete your profile information at any time in the app or on the site (you cannot change your username). Administrators can also see and edit that information.
What Rights You Have Over Your Data
You can request an exported file of the personal data we hold about you, and request that we erase it (except data we must keep for legal, security, or administrative reasons). You can edit your profile in the app, disable notifications in your device settings, and delete your account at any time from the Profile page in the app.
Media
If you upload images, avoid images with embedded location data (EXIF GPS), as visitors can download and extract that data.
Contact
For questions or requests, please use our Contact Us page.